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Managing Queueing Systems with Gathering-Averse Customers: Staffing, Pooling, and Opening Hours

Xu, J.¹; Huang, D.; Ko, Y. M.^*; Pender, J.

주저자(제1저자) 교신저자굵게 · 밑줄 LST Lab. 구성원(졸업생 포함)

인용 정보

Xu, J.¹; Huang, D.; Ko, Y. M.^*; Pender, J. (2026). Managing Queueing Systems with Gathering-Averse Customers: Staffing, Pooling, and Opening Hours. Queueing Systems, 110(22), 1–64.

BibTeX

@article{LST_J46_2026,
  title = {Managing Queueing Systems with Gathering-Averse Customers: Staffing, Pooling, and Opening Hours},
  author = {Xu, J. and Huang, D. and Ko, Y. M. and Pender, J.},
  journal = {Queueing Systems},
  year = {2026},
  doi = {10.1007/s11134-026-09981-6},
  url = {https://doi.org/10.1007/s11134-026-09981-6}
}

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