국제학술지

Queueing Management for Reducing the Overlaps of Customers in Service Systems

Xu, J.1; Ko, Y. M.*; Kong, M.; Pender, J.

주저자(제1저자) 교신저자굵게 · 밑줄 LST Lab. 구성원(졸업생 포함)
Research summary

어떤 질문을 다루나요?

서비스 시스템에서 고객 간 체류시간 중첩을 분석하고 이를 줄이는 운영 방안을 연구합니다.

인용 정보

Xu, J.1; Ko, Y. M.*; Kong, M.; Pender, J. (2026). Queueing Management for Reducing the Overlaps of Customers in Service Systems. OR Spectrum, 48, 325–354.
BibTeX
@article{LST_overlaps_2026,
  title = {Queueing Management for Reducing the Overlaps of Customers in Service Systems},
  author = {Xu, J. and Ko, Y. M. and Kong, M. and Pender, J.},
  journal = {OR Spectrum},
  year = {2026},
  doi = {10.1007/s00291-025-00816-z},
  url = {https://doi.org/10.1007/s00291-025-00816-z}
}